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Privacy & data handling

Privacy Policy

How Glasshouse Tinting LLC handles information submitted through this website.

1. Introduction

Glasshouse Tinting LLC (“Glasshouse Tinting,” “we,” “our,” or “us”) respects the privacy of individuals who visit our website or submit inquiries about our services.

This Privacy Policy explains the personal information we collect, how we use it, the service providers involved in processing it, and how individuals may contact us about their information.

2. Information We Collect

When you submit a project or quote request, we may collect:

  • Full name, email address, and telephone number.
  • Property or project location, including street address, city, and ZIP code.
  • Requested services and project details.
  • Property, vehicle, film, or surface information relevant to your request.
  • Preferred contact method and scheduling preferences.
  • Additional information you voluntarily provide.

We may also process technical information associated with accessing our website, such as IP addresses, browser information, timestamps, and request metadata through our hosting and infrastructure providers.

Please do not submit passwords, Social Security numbers, payment-card details, medical information, or other unnecessary sensitive information through our forms.

3. How We Use Information

We use collected information to:

  • Review and respond to project inquiries.
  • Prepare or discuss estimates and services.
  • Contact customers regarding their requests.
  • Coordinate potential appointments and project details.
  • Maintain relevant business and service records.
  • Protect the website against misuse and investigate technical problems.
  • Comply with applicable legal obligations.

Submitting a request does not automatically confirm an appointment, service agreement, or quoted price.

4. Email Communications

We use Resend to deliver transactional notifications and customer confirmations.

These communications relate to inquiries and services requested through our website.

We do not currently operate promotional email campaigns using information collected through the quote-request form.

If we introduce promotional communications in the future, we will provide appropriate disclosures and communication preferences before activating them.

5. Service Providers

We use third-party services to operate the website and process inquiries, including:

  • Vercel: Website hosting and server-side processing.
  • Neon PostgreSQL: Storage of customer inquiries and project details.
  • Resend: Transactional email delivery.
  • Email providers: Delivery and storage of business and customer correspondence.

These providers may process information as necessary to provide their services, subject to their applicable terms, safeguards, and retention practices.

Some information may be processed or stored outside the visitor's state or country.

6. Sharing and Sale of Information

We share information with service providers as needed to operate our website and manage customer inquiries.

We do not currently sell customer personal information or use inquiry data for targeted advertising.

We may disclose information when required by applicable law or when reasonably necessary to protect our legal rights.

7. Data Retention

We retain personal information according to legitimate operational needs, the nature of the inquiry or project, and applicable legal requirements.

Retention periods may vary depending on whether an inquiry results in completed work, whether a dispute or warranty matter exists, and whether records must be preserved for legal or accounting purposes.

Our data retention and deletion procedures are being formalized. Records are not currently subject to an application-level automatic deletion schedule.

Individuals may contact us to ask about the retention or deletion of their information.

8. Data Security

We use application-level safeguards intended to protect submitted information, including server-side validation and restricted access to database and email operations.

Authorized business and technical personnel may access information when necessary to provide services, administer the website, or resolve operational issues.

No internet-based system can guarantee absolute security.

9. Privacy Requests

You may contact us to request information about personal data associated with your inquiry, or to ask for its correction or deletion.

We may need to verify your identity before processing a request.

Requests will be evaluated according to applicable law and legitimate recordkeeping obligations. Certain information may need to be retained where legally required or otherwise permitted.

Contact: glasshouse_tinting@yahoo.com

10. Cookies and Website Technologies

Our current website application does not intentionally deploy advertising cookies, analytics cookies, or advertising pixels.

Hosting and security infrastructure may process technical request information or use technologies necessary to operate and protect the website.

We will review this section if additional analytics, advertising, or other tracking technologies are introduced.

11. External Websites

Our website may include links to third-party websites or social media platforms.

We are not responsible for the independent privacy practices of those external services.

12. Children's Privacy

Our services and project inquiry forms are intended for individuals seeking residential, commercial, automotive, or related services, not for children.

We do not knowingly solicit personal information from children through the website.

If you believe a child has provided personal information, please contact us.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, or applicable requirements.

The effective date will be updated when revisions are published.

14. Contact Us

Glasshouse Tinting LLC
South Florida, United States
Email: glasshouse_tinting@yahoo.com
Website: https://www.glasshousetinting.com